Billing & Payment Information

We recognize that with today's busy lifestyles, our customers find convenience in having various options available to them. That is why Eastern is continuously seeking out better ways to serve you, the customer.

Choose eBill

eBill is Eastern’s online account management system designed to deliver convenience and flexibility. Enroll today and manage your account from the comfort of your home or office, 24 hours a day. As an eBill customer, you have the ability to:

Make Payments Online - by check, credit card or debit card online.
Manage Your User Profile In Real Time - change your username and password, link multiple accounts under one login.
Schedule Payments - save time and forget about remembering due dates when you set up a one time payment or recurring auto payments from your checking account, credit or debit card.
Secure Wallet Services - safely store your bank and credit card information for future use.
View Invoices Online - build a history invoices and online payments from the date you enroll and click to pay open invoices.
Go Paperless- save a tree and choose to receive your invoice by email.
Delivery Status - refer to your last delivery date and gallons, view your current delivery status or request a delivery.

eBill makes managing your account easy. To learn more or enroll today, visit the Your Account page.

Automated Account Information System

In addition to various Online Payment Options, Eastern customers have the option of making a payment by check or credit card using our Automated Account Information System by calling 800-470-4445 Ext. 6900.

Call 800-470-4445 Ext. 6900 to pay your bill with a check by phone. When you pay with a check by phone, you are providing the same information that appears on your paper check; therefore, you should have your Eastern account number and checkbook handy to refer to your account number, bank routing number and check number. See the example below:

This is a one-time check authorization. Eastern offers this service at no additional cost. Here is how it works:

When you use the Automated Account Information System to make payment by check, you are authorizing one specific check to be drawn from your bank account. You will assign a check number and record the transaction in your checkbook register the same way you would any other check. We then print your check here and submit it to our bank with our daily deposit - as if we received it in the mail that day. Your Eastern account is credited and the check then routes through the banking system the same way any other paper check would. You do not need to also mail a paper check.

Some banks have reported they will not honor a duplicate check number so it is recommended that you apply a specific check number with each check by phone transaction. Void out the assigned check number in your checkbook so that it is not applied again in the future.

Of course, the option to simply Mail in a Payment is always available.

Customer Service

Billing & Payment Information