Service Protection Plans
The Value of Peace of Mind |
When it comes to home maintenance, cosmetic improvements tend to be the things we think of first. Meanwhile, the system that’s most important to your home’s comfort – your furnace or boiler – is quietly doing its job. Only when it stops are we reminded of its value and necessity. Your furnace or boiler is a significant investment in your home, and should be maintained the same way you protect all of your important home amenities. |
| Preventive Maintenance – Routine maintenance of your heating system can often be overlooked, especially when coping with life’s daily demands. Preventive maintenance coverage keeps your system operating at optimal efficiency and contributes to long-term savings on heating costs. Annual Cleaning – Staying on track with a cleaning schedule can extend the number of years you are able to use your heating system. With a Blue Ribbon, Red Ribbon or Basic Service Plan, your annual cleaning is included. Emergency Service – When a mechanical failure demands emergency service, you are never alone. Even on nights, weekends and holidays – whenever you need us, we’ll be there with personalized assistance. During non-business hours, employees at our 24-hour call center are standing by to help evaluate your heating emergency and dispatch a technician if necessary. You will always reach an Eastern employee – never an answering service. | Parts & Labor – Even the most basic heating system repairs can add up to hundreds of dollars. Coverage for critical parts and labor will save you money, even on the most routine repairs. Coverage Options Available – We provide flexible coverage options so you can choose the best possible protection to suit your needs – and your budget. A high efficiency system is defined as any condensing furnace or boiler and will require high efficiency coverage.  |
 |  |  |  |  |  |
| Prior inspection and approval by Eastern required. Coverage under each plan is subject to the terms, conditions, limitations and exclusions of the service plan agreement. Certain makes and models of equipment are not eligible for service plans. | * See Plan terms and conditions for details. ** Required for condensing heating system. |
|
| Heating oil tanks typically corrode from the inside out. Your tank may appear perfectly fine from the outside, but it could be wearing dangerously thin. Imagine a technology that is designed to predict when your fuel tank is about to fail, combined with a service program that will replace the tank before it fails -not after- and cover the cost of replacement (up to $1000). TankSure® is designed to protect, monitor, and warranty your fuel oil tank. Once your tank is qualified (after the initial testing), we apply a fuel additive that is specifically formulated to stop your tank from corroding. Our service professionals continue to monitor your tank with ultrasonic testing at the time of your annual cleaning. By tracking and analyzing these test results, we are able to measure changes to the integrity of your tank over time and, if necessary, proactively replace the tank before it leaks, fails, or presents other problems. | TankSure® coverage may be purchased on its own or as a option to the Blue Ribbon, Red Ribbon, Basic Service, or Water Heater Plans.
 |
Experience. Stability. Reliability. Capability. |
| We know that you have options when it comes to choosing you energy provider. That’s why, when you choose Eastern, we want you to know that you are not only choosing a fuel provider but also investing in comfort and peace of mind. Eastern has built a reputation on service and reliability for more than 75 years. We value that trust, therefore, we maintain the highest standards for recruiting our service technicians. We hire only those of the finest caliber who are well qualified, safety conscious and demonstrate a conscientious work ethic. |
