We're Not Just in the Energy Business. We're in the People Business.
How many times have you had a question for your utility company or any other "service" company and you couldn't get a live person on the phone? How many times have you made a purchase for your home or signed an agreement and really didn't fully understand what you were committing to? How often do you wish that your energy or service companies worked around your schedule rather than their own?
If you were with Eastern, things would be different!
Here's how:
- Eastern provides personalize customer service during normal business hours and 24 hour emergency assistance. Anytime you call Eastern, you are dealing only with an Eastern employee and never with an uninformed third party answering service.
- Eastern has fourteen trained Energy Consultants who are available to help you choose the energy source, plan and appliances that are exactly right for your unique situation. We'll even bring this no-cost or obligation service right to your doorstep or construction site if you wish.
- Eastern's employees, delivery drivers, service crews and customer service representatives will often be assigned to your account so that you can get to know them and they can get to know you. You can even find Eastern Faces You May Recognize on our website.
- Eastern's size and supply network provides you the safety and security of a steady, reliable energy supply.
- Eastern cares about the community through action - not just talking about it. Lots of companies say they care about the community but what are they doing about it? You can see exactly what Eastern is doing to help your community on our website.
- Eastern provides customer conveniences such as online account management, prebuy protection plans, full appliance showrooms, Meadowbrook Center ticket discounts and other benefits that other companies of equal size typically do not offer.
Now that you know why we're different, we'd love to hear about you and your energy needs. Give us a call at 800-523-5237 or contact an Eastern Energy Consultant for your free consultation today.
